Privacy Policy

Effective Date: 25 September 2025

At RCMAS College, we are committed to protecting the privacy of our students, faculty, staff, and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our online portals, websites, and other digital services.

1. Information We Collect

Personal Information: When you interact with RCMAS College, we may collect personal information such as:

• Name, admission/enrollment number, date of birth, and contact details (email, phone number).
• Academic information, including course details, marks, attendance records, and other educational data.
• Login credentials for secure access to the student/admin portal.

Non-Personal Information: We may collect technical information such as:

• IP address, browser type, device information, and pages visited on our website or portal.
• This data helps us improve user experience and optimize system performance.

2. How We Use Your Information

• Academic & Administrative Services: To manage admissions, classes, examinations, attendance, and other academic processes.
• Communication: To send important updates, results, fee reminders, event notifications, and other official information.
• System Security: To ensure authorized access and maintain portal integrity.
• Website Improvement: To analyze usage patterns and enhance the performance of our online services.

3. Data Security

We implement industry-standard technical, administrative, and physical security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Information Sharing

We do not sell or rent your personal data. Information may be shared only with:

• Authorized faculty or administrative staff for academic and administrative purposes.
• Government or regulatory authorities when legally required.
• Trusted service providers (IT, hosting, payment gateway) who support our operations under strict confidentiality obligations.

5. Payment & Refund Policy

RCMAS College collects payments through this portal for tuition fees, bus fees, and other applicable charges. All transactions are processed securely via our authorized payment gateway.

5.1 Payment Authorization

• By submitting a payment through the portal, you authorize RCMAS College to charge the specified amount to your chosen payment method.
• All payment transactions are subject to verification and processing by the bank or payment service provider.

5.2 Cancellation Policy

• Once a payment is successfully processed, it cannot be canceled by the user through the portal.
• If you accidentally make a duplicate payment, please contact the Finance Office or College Administration immediately with the transaction details.

5.3 Refund Requests

• Refunds are considered only in case of duplicate or incorrect payments verified with valid proof (e.g., transaction reference, bank statement).
• The College Administration or Finance Office will review the request and process the refund within a reasonable period.
• RCMAS College reserves the right to approve or decline any refund request based on verification and compliance with applicable rules.

5.4 Terms and Conditions

By making a payment through the RCMAS College portal, you acknowledge and agree to these terms. The College reserves the right to update this policy from time to time, and the latest version will be available on the portal.

6. Links to Other Websites

Our portal may contain links to external websites, such as payment gateways or government portals. Please note that these websites are not operated or controlled by RCMAS College. We strongly recommend that you review the Privacy Policy of any third-party website you visit. RCMAS College is not responsible for the content, privacy practices, or security of these external sites.

7. Logging and Technical Data

When you use the RCMAS College portal, our systems may automatically collect certain technical information (commonly known as log data) in case of an error or for performance monitoring. This log data may include:

• Your device’s IP address and browser type.
• Device or operating system details.
• Date, time, and pages accessed within the portal.
• Error messages, crash reports, or other diagnostic information.

This information is used solely for troubleshooting, security monitoring, and improving the performance and reliability of our services.

8. Your Rights

You may request to access, review, or correct your personal data by contacting the college administration. Data deletion requests may be considered in accordance with academic and legal record requirements.

9. Policy Updates

RCMAS College reserves the right to update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

RCMAS College
Rajagiri College of Management and Applied Sciences, Rajagiri Valley P.O, Kakkanad, Kochi - 682 039
Email: office@rajagiricollege.edu.in
Phone: 0484-2955270, 0484-2759375, 9048899926